Achieve - Lead Product Designer

Build an end-to-end debt quiz > Generated $250k in leads in a week with an end-to-end debt quiz

I designed a Debt Health Quiz, which centers on a fun and simple quiz that gives you a personalized score from 0 to 100—revealing how well you're managing your debt. By blending engaging survey data with insights from a diverse team, the project makes understanding debt less intimidating and more actionable.

💻 Take the quiz!

Step 1

Goals and KPIs

With a clear focus on building brand awareness and thought leadership, the goal of the campaign was as follows:

  • Drive engagement through campaign ads, linking users to the quiz landing page

  • Boost our consumer confidence and deliver measurable engagement outcomes, including increased site visits and time on page

  • Based on individual scores, consumers receive personalized product recommendations and are guided to take the next steps in a product flow

Step 2

Design Strategy

  • Survey Design: Include 8–12 questions using structured multiple-choice and “select all that apply” formats to minimize cognitive load and streamline completion.

    Scoring Logic: Utilize a three-tiered scoring system (Poor, Fair, Good) calculated via a weighted average across all responses to deliver a personalized assessment.

  • Results Page Architecture: Display a customizable results screen featuring:

    • Debt Score and Resolution Pathway

    • Product Matching Flows: Multi-product and loan-first onboarding journeys

    • Interactive Engagement Tool: Helps users explore resolution options based on their score

    • Personalized Content Modules: Educational articles, lifestyle posts, and videos (e.g. “How It Works,” member success stories) to drive understanding and conversion.

Step 3

Ideation

  • I began by wireframing a 12-question quiz, then tested shorter versions to evaluate the impact of quiz length on user completion and engagement.

  • I refined interstitial screens, progress indicators, and quiz-style UI to improve clarity, reduce friction, and boost perceived momentum.

  • To align with the brand campaign, we added pill-shaped indicators to show quiz progress and grouped questions into named categories to set clear expectations and improve navigation.

Step 4

Hand-off

Given the quiz format and evolving elements—such as copy, eyebrow text, and survey style—we developed a lightweight prototype for the engineering team. It included key transitions like a loading screen before the results page.

Final Designs

A key focus of the survey experience was personalization—ensuring users felt supported, as if a team was behind them addressing their debt-related concerns. Our final designs reflect this approach, offering a high-level view of how we brought that sense of guidance and empathy to life.

📊 In Q3, we launched the Debt Fit Quiz which increased site traffic within the first week of launch by 5%, generated $250k within a week, and resulted in 100k impressions by end of quarter.

INFORMATION ARCHITECTURE
UI/UX DESIGN
ACCESSIBILITY + SEO

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